FinFlo User Guides

Complete guides for FinFlo agents and school merchants

Welcome to FinFlo Guides

These comprehensive guides will help you understand and use all the key features of the FinFlo platform. Each guide is designed to be printed as a PDF for easy reference. Click on any guide below to view and print it.

Agent Guides

⚠️ Important: Enrollment Fee Requirement

Before you can use any FinFlo agent features, you must pay an enrollment fee of UGX 35,000.

This one-time fee is required to activate your agent account. Until the enrollment fee is paid, you will not be able to:

How to Pay: The enrollment fee can be paid through Mobile Money. You'll be prompted to pay when you first log in to your agent account. Once paid, your account will be fully activated and you can start using all features.

📱 Download FinFlo Agent App

Get the FinFlo Agent app on your device to start managing transactions and earning commissions

Note: APK download link will be provided by your administrator. For security, only download from official sources.

1 💰

How to Add Float

Learn how to add working capital to your agent account using Mobile Money. This guide covers the complete process from initiating the payment to receiving confirmation.

2 📊

How Borrowing Works

Understand the borrowing system, credit scores, eligibility requirements, and how to borrow and repay money. Includes information on transaction fees and repayment deadlines.

3 💵

How Cash In Works

Master the cash in process for sending money to FinFlo customers or external Mobile Money numbers. Learn about QR code scanning, customer search, and transaction verification.

4 🏦

How Withdraw Works

Learn how to withdraw your earnings or capital balance to Mobile Money or Bank accounts. Understand withdrawal limits, fees, and the different balance types available.

School Merchant Guides

1 🎓

School Merchant Guide

Complete guide for school administrators covering fee collection, payment tracking, withdrawals, and all essential school management features. Learn how to collect fees from parents and manage your school finances.